Pure Joy Pilates Policy and Guidelines

Thank you for choosing Pure Joy Pilates. Please read below regarding our policy and guidelines when signing up and purchasing personal training sessions and/or small group classes. Please know, by purchasing sessions and class packs, you accept full responsibility for your health and well being and you fully understand our policy and guidelines. 

1. If you are looking to begin, please visit www.vagaro.com/purejoypilates to schedule your FREE, 30 minute consultation sessions. Registration includes an electronic liability form which must be filled out prior to your first session.

2. Personal training sessions and classes that are not rescheduled or canceled 24 hours in advance will result in forfeiture of the session. 

3. After 15 cancellations in a 3 month period will result in a “required acceptance” for all upcoming appointments. This does not mean you cannot schedule, we just ask that you contact Jen to schedule your next appointment so we can be sure it is one that works best for you.

4. Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer.

5. The expiration policy requires completion of all personal training sessions and class packs within 6 months from the date of purchase.

6. No personal training or class pack refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions.

THANK YOU!

JEN McCarter